Name of employer
October 31, 2019

CIC Montreal is an IBM Customer Innovation Centre, which is operated by LGS, a wholly owned subsidiary of IBM. This centre offers development and application support services to Canadian private and public organizations. Focused on innovation, CIC Montreal employs a large number of young professionals who are supervised and sponsored by more experienced employees. This centre is characterized by its ability to simultaneously offer large-scale projects, stimulating professional challenges, an environment for lifelong learning, professional sponsorship and, ultimately, opportunities for career advancement. For our clients, CIC Montreal enables them to increase their productivity, reduce their costs, improve their innovation capabilities, and accelerate their time to market.

Job Description

The Junior SAP Functional Analyst supports our clients in deploying or upgrading SAP solutions by supporting project teams and customers in bridging the business needs and functions of SAP modules and solutions. He or she actively participates in the project phases and the technological support of the solutions.

Main role and responsibilities

  • Accompany customers in defining their needs and guide them to the corresponding modules and functionalities.
  • Create functional specifications and systems.
  • Conceptualize functional analysis and business process modeling in relation to project targets.
  • Ensure the evaluation of business requirements and application requirements.
  • Perform the configuration of the modules according to the business needs of the customers.
  • Ensure that you have a cross-functional view of the client’s functional needs.
  • Collaborate with the client’s business and technical specialists as well as the IBM and LGS project team.
  • Ensure the correlation between the development of solutions and the functional needs of the client.
  • Provide support and important technical and functional support during the deployment phases.
  • Develop and provide leadership during testing and quality assurance phases.
  • Maintain technical documentation and transfer knowledge related to its responsibilities.

Required Skills

  • Education level: Bachelor’s degree in a relevant discipline
  • Experience: 0 to 2 years’ experience
  • Have successfully completed an SAP Certification (eg mySAP ERP Fundamentals Integrate Business Process – TERP_10) or have a good knowledge of SAP (an asset)
  • General knowledge of SAP implementation methodologies (an asset)
  • Strong analytical, incident resolution and problem-solving skills
  • Make quality decisions
  • Be results-oriented and able to meet service level agreements
  • Functional bilingualism French / English

Name of employer

IBM Client Innovation Center

Place of employment




Years of experience

0 to 2 years

Job category


Number of available positions


Type of job

Full time


French, English


Until October 31, 2019